Support

Need a hand with TalkPass? Email us at support@talkpass.app and we’ll respond within 2 business days.

For data-access or deletion requests, please email from the address associated with your account so we can verify it.

Common questions

How do I start a translated conversation?

Open TalkPass, choose the two languages, and share a QR code or a link with the other person. They can join in their phone’s browser, no install required, or grab the app for the best experience.

How does language practice work?

Language practice pairs you with Aria, an AI conversation partner, for guided back-and-forth practice in the language you’re learning. It draws from your monthly credits.

How do I cancel my subscription?

Subscriptions are billed by the app store, so you cancel them there:
iPhone: Settings → your name → Subscriptions.
Android: Play Store → Payments & subscriptions → Subscriptions.
Cancellation takes effect at the end of the current billing period.

How do I delete my account and data?

In the app: Settings → Delete my account and data. This permanently removes your profile, voice clone, saved conversations, and usage history. It’s irreversible.

Whose voice can I clone?

Only your own. Creating a voice clone of anyone else without their explicit consent is prohibited. See our Terms.

Is my conversation data private?

Yes. Audio isn’t stored after transcription, and conversations are deleted by default. See our Privacy Policy for the full breakdown.

Email support